

Adapting Gen AI for Housing Associations
The Joseph Rowntree Foundation's report, Grassroots and Non-Profit Perspectives on Generative AI, explores how non-profits and grassroots organisations engage with AI, balancing efficiency gains with ethical concerns. While AI is increasingly adopted to streamline operations and enhance service delivery, concerns remain around data privacy, governance, and long-term impact. These insights offer valuable lessons for social housing providers navigating AI integration.
Key Findings
AI Adoption is Growing – Around 78% of non-profits are already using generative AI, with 71% leveraging it for efficiency gains in administration, communication, and service ...